Financial Difficulties?

Should you be experiencing temporary financial difficulty or want to discuss your payment, please call a member of our friendly Mortgage Service team on 01252 916776 so that we can discuss your situation with you and talk through your options. If you would like, we can also arrange for a Field Agent to visit you at home to discuss your circumstances and possible solutions.

There are several organisations that offer free impartial advice on money matters. The Money Advice Service is one of these organisations and they have a free useful guide called ‘Problems paying your mortgage’ which provides information about paying your mortgage and managing your money.

Please find below links to the Money Advice Service, The Citizens Advice Bureau and National Debt Helpline as well as other helpful organisations that offer free confidential advice that may help you.

Financial Support Charities


If you fail to keep up with payments on your mortgage a receiver of rent may be appointed and/or your rental property may be repossessed.