10.03.26: We’ve updated selected Fixed Rate products across our core and our Product Transfer range. See more here>>
We understand that sometimes things can go wrong, or that we may not get things right 100% of the time. If you find yourself in this situation, we are keen to hear from you so that we can try and put things right as quickly as possible.
We understand that our customers all have different needs and that circumstances can change over time which can vary those needs. If you require additional support from us now, or in the future, then we’re here to help.
If you fail to keep up payments on your mortgage an LPA Receiver may be appointed and/or your rental property may be repossessed.
The Renters’ Rights Act 2025 has been designed to transform the experience of private renting and to improve the current system for both the 11 million private renters and 2.3 million landlords in England.
We’ve created a practical guide to help landlords understand what’s changing and how to prepare.