Applying for a mortgage during the Coronavirus pandemic
In addition to the usual requirements outlined in our lending guide, we will require the primary applicant to complete an additional COVID19 questionnaire.
The application window for payment deferrals closed on 31st March 2021.
If you have been newly impacted financially by coronavirus, or have been impacted again, support will continue to be available to you under our tailored support, taking into account your individual needs and circumstances.
Please call a member of our friendly Mortgage Service team on 01252 916776 so that we can discuss your situation with you and talk through your options. If you would like, we can also arrange for a Field Agent to visit you at home to discuss your circumstances and possible solutions.
The Financial Difficulties area of our website also provides useful links to organisations that offer free confidential advice on money matters, that may help you.
In line with government guidelines, please ensure the property is vacant 30 minutes before
the valuer arrives.
All HMO/MUB properties MUST have an estate agent/landlord present at inspection. This is due to valuers having to abort appointments as all tenants haven’t been removed from the property prior to inspection.
Physical valuations – 5th November 2020
Physical valuations will be unaffected by the second national lockdown starting on 5th November and will continue where they are safe to do so and following the strict protocols that have been in place since they restarted in May.
Appointment booking risk assessment
As part of the initial risk assessment, the property occupier will be asked the following three questions;
If yes to any of the above the booking will not be progressed and the case will be put on hold until safe to complete. The booking clerk will set a call back for after the date when the isolation period has ended.
Moving forward the booking process will establish the following property inspection protocols;
The customer will be asked to contact Connells prior to the appointment date if health conditions in the household change between the initial booking conversation and the appointment date. The case will then be put on hold until safe to complete.
Pre inspection risk assessment
HMO and Multi Unit Freehold Blocks only (in addition to the above)
Physical inspections are now available in England and Wales. The above process will be subject to ongoing review and adapted where necessary in line with the latest Health and Safety advice provided by the UK Government, Public Health England (PHE), Public Health Wales (PHW) or Health Protection Scotland (HPS) and the RICS.
At Fleet we are committed to creating a safe environment for all of our staff.
We have carried out a detailed risk assessment and put in place a number of guidelines and measures which will be continuously reviewed and updated as necessary. These documents demonstrate how as a business we are complying with the latest UK Government guidance and working to ensure the safety of our colleagues.
These documents are correct at the time of publication and are regularly reviewed. Documents continue to be updated in line with changes in the UK Government guidance and new versions will be published from time to time.
Copies of these documents are available on request.
For getting in touch.
A member of our team will contact you.